Refund Policy

At Hauvita, we are committed to providing quality products and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we are here to help.

Withdrawal Period:

You have 30 days from the date of receipt of your order to request a refund or exchange.

Return Conditions:

To be eligible for a return, your item must be unused and in the same condition you received it. It should also be in the original packaging. Please provide proof of purchase, such as a receipt or invoice, to facilitate the return process.

Refund Procedure:

To initiate a return, please contact us at the following email: contact@hauvita.com. We will provide instructions on how to return your item. Once we have received and inspected your return, we will inform you of the approval or rejection of your refund.

If your request is approved, we will process the refund via your original payment method. The refund may take some time to appear in your account, depending on your bank.

Exchanges:

We replace defective or damaged items. If you need to exchange a product for the same item, please contact us at contact@hauvita.com.

Thank you for trusting Hauvita. Your satisfaction is our priority!